Join Our Team Are you a people person who enjoys solving problems, building relationships, and keeping things organized? Do you enjoy a busy workday where no two days are quite the same? If so, we'd love to hear from you Grant Aggregate & Industrial Supply is a well-established Canadian company that has been serving the mining, industrial, and construction sectors since 1990. We're looking for a motivated, customer-focused Inside Sales Representative to join our Sudbury team. In this role, you'll be an important part of our day-to-day operations, helping customers find the right products, supporting our Outside Sales Representatives, and working with suppliers and internal teams to keep orders moving. We're looking for someone who takes pride in providing excellent service, pays attention to the details, and enjoys being part of a supportive, hands-on team. Roles &
Responsibilities:
- Respond to customer inquiries by phone, email, and text, helping customers find the products and solutions they need.
- Prepare quotations, follow up with customers, and assist with pricing and product availability.
- Support our Outside Sales Representatives with customer orders, quotes, and product sourcing.
- Process customer orders and supplier purchase orders, ensuring accuracy in pricing, specifications, and quantities.
- Communicate with suppliers regarding product availability, shipping, and delivery timelines.
- Coordinate freight arrangements and help ensure orders are delivered efficiently.
- Keep customers informed of order updates, expected deliveries, and any changes.
- Assist with inventory replenishment by reviewing sales history and identifying stock requirements.
- Maintain accurate records and work with internal departments to resolve issues and keep things running smoothly. What We're Looking For: We're looking for someone who brings a positive attitude, strong customer service skills, and a willingness to learn. Ideally, you have:
- 5 years experience minimum, in customer service,
inside sales, order processing, or a similar role.
- Competitive compensation will be offered to candidates with extensive relevant experience and demonstrated skills.
- Strong communication skills and the ability to build positive working relationships.
- Excellent organizational skills and attention to detail.
- The ability to manage multiple priorities in a busy environment.
- A practical, solution-focused approach to customer needs.
- Confidence using Microsoft Office and the ability to learn new software.
- An understanding of purchasing, inventory, or product distribution. Experience in the mining, industrial, construction supply, or parts industry would be an asset, but we also value transferable skills and a willingness to learn. Why Join Grant Aggregate? At Grant Aggregate, we understand that great customer service starts with great people. You'll have the opportunity to:
- Join an established Canadian company with a long history in the industry.
- Work with a supportive, knowledgeable, and hands-on team.
- Build relationships with customers and suppliers across the industrial, mining, and construction sectors.
- Develop your product knowledge and industry experience.
- Make a meaningful contribution to the everyday success of our business. *Interested? Let's Talk* If you're organized, customer-focused, and enjoy finding solutions, we'd love to learn more about you. Apply through Indeed or send your resume to
[email protected]. We appreciate the interest of all applicants. Only those selected for an interview will be contacted. *Grant Aggregate is committed to fair and inclusive hiring practices. Accommodations are available throughout the recruitment process upon request.
* Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- RRSP match
- Vision care
Experience:
- Sales: 5 years (preferred)
Location:
- Greater Sudbury, ON P3A 4R7 (preferred) Work
Location:
In person
📌 Inside Sales Representative (Greater Sudbury)
🏢 Grant Aggregate
📍 Greater Sudbury