Rental & Billing Administrator Eco-Pro Services Inc. | Crossfield, Alberta Employment: Permanent, Full-Time Schedule: Monday–Friday, 8:00 AM–4:30 PM Compensation: $55,000–$60,000 annually, based on experience Reports To: Financial Controller or designate About the Position Eco-Pro Services Inc. is an established Alberta-based provider of propane, equipment rentals, and construction heating services. We are seeking an experienced, detail-oriented Rental & Billing Administrator to join our Crossfield Head Office. The position is primarily responsible for Edmonton rental administration and billing, with additional support for Calgary operations during peak workloads and staff absences. Working alongside Accounting, Sales, and Operations, the successful candidate will ensure accurate records, timely invoicing, and responsive customer service.
Key Responsibilities
Rental Administration & Billing
- Process rental agreements, work orders, equipment returns, extensions, and related documentation.
- Manage daily, weekly, and recurring monthly rental and service invoicing for assigned Edmonton customers.
- Assist with Calgary rental administration and billing during peak workloads or coverage requirements.
- Verify rental rates, billing periods, quantities, purchase orders, and supporting documentation.
- Maintain accurate records in Point of Rental and QuickBooks Online.
- Identify and resolve billing discrepancies, missing information, and outstanding transactions.
- Coordinate with Sales, Operations, and Dispatch to ensure completed work is invoiced promptly. Customer Service & Accounting Support
- Respond to billing inquiries, resolve routine discrepancies, and provide customer documentation.
- Assist with invoice corrections, customer statements, and Accounts Receivable follow-up.
- Escalate complex disputes and significant adjustments as required.
- Maintain organized electronic records and track outstanding billing items. Administration & Process Improvement
- Support general office and departmental administration as required.
- Assist with digital documentation, paperless workflows, and process improvements.
- Participate in cross-training to maintain billing continuity across both branches. Qualifications & Experience
- Three to five years of relevant billing, rental administration, or accounting experience preferred.
- Point of Rental or comparable rental software experience strongly preferred.
- QuickBooks Online experience considered an asset.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with high-volume invoicing and customer account management.
- Strong organizational skills, accuracy, problem-solving abilities, and attention to detail.
- Ability to work independently, manage priorities, and communicate professionally.
- Experience in equipment rentals, construction, propane, or industrial services is an asset.
What We Offer
- Annual salary of $55,000–$60,000, based on experience.
- Health spending account and paid time off.
- Company RRSP matching program, subject to eligibility.
- Permanent, full-time employment with an established Alberta company.
- Collaborative work environment with opportunities for professional development. Apply Today Submit your resume to
[email protected] highlighting your experience in rental administration, billing, Point of Rental, QuickBooks, or related administrative functions.
Job Type
Full time Pay: $50,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Extended health care
- RRSP match Application question(s):
- Do you have experience with Point of Rentals software?
Experience:
- Data entry: 3 years (preferred)
- Contract Administration: 2 years (preferred)
- Rental Equipment Administration: 3 years (preferred) Work
Location:
In person
📌 Rental Administrator (Crossfield)
🏢 Eco-Pro Services
📍 Crossfield