Job Summary: Bioped Footcare is seeking a professional and organized Receptionist/ Care Coordinator. Whether you’re kickstarting your career, or you’ve already got a few years of experience under your belt, you want to join a passionate team in an organization that truly changes lives. If this sounds like what you’re looking for, we may have the perfect opportunity for you. Our mission is to empower people to live their lives to the fullest by helping them alleviate their foot pain. To continue to help our clients do more in life, work, and play, we’re looking for a Care Coordinator for our clinic. About the Care Coordinator role: As our Care Coordinator, you’ll be a critical pillar supporting our smooth operation, and the first face people see representing our clinic. You’ll have the opportunity to make lasting impacts on our clients everyday as you engage with patients, manage patient flow and documentation, and support our clinical specialists treating clients. Duties/ In a typical day, you will:
· Respond to internal and external requests for information and maintain/update records
· Manage communication between physicians and clients
· Work with external partners/suppliers as needed
· Maintain our appointment booking system and triage client situations by gathering the necessary information to determine client needs
· Engage with clients for follow-ups and serve walk-in customers for non-prescription products
· Support our Soles4Souls clinic donations and shoe drives




· Complete other administrative duties (e.g., office supply management, placing orders, processing payment, answering phones and inquires, etc.) Requirements/

Qualifications:

· A strong technical aptitude and the ability to learn new computer programs quickly
· Experience with Microsoft Office suite (Outlook, Word, Excel, etc.)
· Excellent communication (verbal and written) and strong organizational skills
· Minimum High school diploma And here’s what would be an asset:
· Experience using QuickBooks
· Experience working in a clinical retail setting or retail management, leadership, or supervisory role
· Experience with sales in any industry
· Direct experience with customer/client interaction and communication Our collaborative, approachable, and eager to help team, lead with integrity and takes a practical approach to client care. We have a genuine passion for helping people Do More and live pain free – whether that means getting through a day of work without limitations, chasing after their grandchildren, or running a marathon. If you have a genuine passion for helping people, building strong relationships, and finding creative solutions to problems, you’ll fit right in with us. If this sounds like the kind of company you want to build a career with, we can’t wait to meet you. Pay: $22.00-$25.00 per hour Expected hours: 40.0 per week

Perks:
- Company events
- Extended health care
- On-site parking
- Paid time off Work

Location:
In person

📌 Receptionist/ Care Coordinator (Thunder Bay)
🏢 BioPed Footcare
📍 Thunder Bay