About Us
Established in 1996, Kootenay Columbia College (KCC) has been a cornerstone of post-secondary education in British Columbia. Designated by the Private Training Institutions Regulatory Unit (PTIRU), KCC is committed to delivering high-quality, student-focused education. Our experienced faculty, industry-informed programs, and supportive learning environment empower students with the knowledge and skills needed to succeed in their chosen careers. Position Overview We are seeking a motivated, results-driven Manager, Agent Relations & Recruitment to lead the development, management, and expansion of the College’s student recruitment network. The successful candidate will be responsible for establishing and maintaining strong relationships with education agents, recruitment agencies, immigration consultants, and other referral partners to drive student enrolment growth. This is a business development-focused position requiring a proactive approach to relationship management, external outreach, partnership development, and recruitment performance. The ideal candidate will be comfortable meeting recruitment partners regularly, identifying new business opportunities, and implementing strategies to achieve enrolment targets. The position requires strong interpersonal skills, commercial awareness, and an understanding of the private post-secondary education sector. Key Duties & Responsibilities 1. Agent Relationship Management Develop and maintain strong, long-term relationships with existing education agents, recruitment agencies, immigration consultants, and referral partners. Serve as the primary point of contact for assigned recruitment partners. Conduct regular in-person meetings, office visits, and follow-ups with recruitment agents to strengthen relationships and encourage student referrals. Maintain consistent communication with recruitment partners regarding college programs, admission requirements, upcoming intakes, and recruitment opportunities. Address agent inquiries, concerns, and operational challenges in coordination with relevant college departments. Build agent loyalty and engagement through proactive relationship management and ongoing support. 2. Business Development & Partnership Expansion Identify, approach, and establish relationships with new recruitment agents and potential referral partners. Expand the College’s recruitment network across targeted geographic markets. Develop and implement business development strategies to increase student applications and enrolments. Conduct regular field visits, networking meetings, and outreach activities to identify new recruitment opportunities. Represent the College at agent meetings, recruitment events, networking functions, and industry gatherings.



Identify opportunities to strengthen the College’s market presence and competitive positioning. Negotiate and facilitate new recruitment partnerships in accordance with College policies and approved agreements. 3. Student Recruitment & Enrolment Growth Develop and execute recruitment strategies to achieve monthly, quarterly, and annual enrolment targets. Actively generate student referrals and applications through established recruitment channels. Promote the College’s programs, campuses, and upcoming intakes to recruitment partners. Monitor recruitment pipelines and work closely with the Admissions Department to support the conversion of prospective students into enrolled students. Identify underperforming recruitment channels and implement strategies to improve results. Support recruitment campaigns, promotional initiatives, and program launches. Ensure recruitment activities align with the College’s enrolment objectives and institutional growth plans. 4. Agent Performance Management Establish and maintain a structured system for monitoring agent engagement, referrals, applications, and enrolment conversions. Evaluate recruitment partner performance against established targets and expectations. Identify high-performing agents and develop strategies to strengthen those partnerships. Re-engage inactive or underperforming recruitment partners through targeted outreach and relationship-building initiatives. Maintain accurate records of agent meetings, communications, follow-ups, and recruitment activities. Prepare regular reports outlining recruitment performance, agent productivity, pipeline development, and enrolment outcomes. Recommend strategies to improve recruitment efficiency and overall agent network performance. Qualifications & Experience Diploma or bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred. Minimum 2–3 years of experience in business development, student recruitment, education agent management, or a related field. Experience working with private post-secondary institutions, education agents, or immigration consulting firms is strongly preferred. Established relationships within the education recruitment industry would be considered a significant asset.



Demonstrated ability to develop business relationships and achieve recruitment or sales targets. Strong understanding of relationship-based business development and lead generation. Excellent communication, negotiation, presentation, and interpersonal skills. Strong organizational skills with the ability to manage multiple recruitment partners and competing priorities. Proficiency with CRM systems, Microsoft Office, and digital communication platforms. Valid driver’s licence and access to reliable transportation for regular agent visits and external meetings. Key Competencies Relationship Building: Ability to establish trust, maintain professional relationships, and develop long-term recruitment partnerships. Business Development: Strong ability to identify opportunities, generate referrals, and convert partnerships into measurable enrolment growth. Results Orientation: Demonstrated commitment to achieving recruitment targets and performance objectives. Communication & Negotiation: Confidence in conducting meetings, presenting programs, and managing external stakeholders. Initiative & Independence: Ability to work proactively with minimal supervision and manage an active schedule of external meetings. Strategic Thinking: Ability to assess recruitment markets, identify opportunities, and recommend strategies for growth. Accountability: Commitment to maintaining accurate recruitment records, meeting performance expectations, and delivering measurable results. Work Expectations This is an externally focused business development role. The successful candidate will be expected to spend a significant portion of their working time meeting recruitment agents, visiting partner offices, developing new relationships, and actively generating recruitment opportunities. The position requires regular travel within assigned recruitment territories, flexibility in scheduling external meetings, and a proactive approach to achieving enrolment targets. The primary measure of success in this role will be the ability to develop productive recruitment partnerships and generate consistent, measurable student enrolment growth. This is an exciting opportunity for a business development professional who is passionate about relationship building, education, and achieving measurable results. Apply Soon Pay: $50,000.00-$70,000.00 per year

Perks:
- Extended health care Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (required) Application question(s):
- Do you have a valid driver's licence and access to a reliable vehicle?

Education:
- Bachelor's Degree (preferred)

Experience:
- Business development: 2 years (preferred) Work

Location:
In person

📌 Manager - Agent Relations & Recruitment (Surrey)
🏢 Kootenay Columbia College
📍 Surrey