Chuka Animal Clinic is growing, and we're excited to welcome another friendly, organized, and compassionate Client Care Coordinator to our team Our Client Care Coordinators play a vital role in our veterinary clinic, helping pets and their people feel welcome, cared for, and supported from the moment they contact us or walk through our doors. As one of the first points of contact for our clients, you'll help create a positive, low-stress experience while building meaningful relationships with the people and pets we care for. We're looking for someone who takes pride in providing exceptional customer service, enjoys working as part of a team, and brings warmth, empathy, integrity, and positivity to their work. Responsibilities
- Warmly greet clients and their pets, ensuring efficient and welcoming check-in and check-out experiences.
- Schedule appointments and coordinate the clinic calendar to support efficient daily workflow.
- Answer phone calls, emails, and text messages, responding to client inquiries and providing accurate information about our services.
- Recognize urgent medical concerns and communicate effectively with the veterinary team to ensure patients receive timely care.
- Maintain accurate and organized client and patient records, ensuring information is entered correctly and all relevant client communications are clearly and thoroughly documented in the medical record.
- Process payments and manage transactions.
- Support the veterinary team with administrative and client-service responsibilities.
- Help maintain a clean, organized, and welcoming reception area.
- Contribute to a positive,



collaborative team environment and help identify opportunities to improve the client experience. Qualifications
- Previous experience in veterinary reception or a similar customer service role is considered an asset.
- Excellent communication and interpersonal skills, with a compassionate and professional approach.
- Solid organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and remain calm in a busy environment.
- Comfortable using computers and learning new software.
- Dependable, adaptable, and able to work both independently and as part of a team.
- A genuine interest in building relationships with clients and providing exceptional customer service.

About Us
Chuka Animal Clinic is a locally owned, small-animal veterinary practice in Southeast Regina. Our mission is simple: *Helping pets live their best lives.
* That starts with the compassion and care we show both pets and their people. We value kindness, empathy, integrity, and teamwork. As a growing clinic, we're committed to creating a supportive workplace where every team member plays an important role in our success. We're looking for someone who enjoys the unique challenges and rewards of veterinary reception, takes ownership of their responsibilities, and wants to grow with our clinic while helping us build lasting relationships within our community. If this sounds like you, we'd love to hear from you

Job Type
Full-time Pay: $18.01-$20.00 per hour Expected hours: 40.0 per week

Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care Work

Location:
In person

📌 Veterinary Receptionist (Regina)
🏢 Chuka Animal Clinic
📍 Regina