Summary of Position The Youth Service Worker oversees the provisions of services in accordance with the DTM
- WYC philosophy and mandate, is the primary contact for youth, volunteers, donors, and visitors, and implements programming in collaboration with volunteers and other professional partners of the Downtown Mission Expected Outcomes Your in-depth understanding of the vulnerable youth, be it in the form of addiction, poverty, mental health issues, is provided and utilized as an aid in developing and improving the services at the WYC to meet the needs of this sector in our society Education Required Bachelor's Degree in Social Work, Psychology, Social Services, Community Services OR Diploma/Certificate in a related human services field. Or combined work experience and education could be considered Experience Required Time Management, Life Skills, Non-Violent Crisis Intervention, CPR/First Aid, HIFIS, mental health first aid or a willingness to seek certification in such Office 365 Suite, HIFIS (preferred) Skills Required Ability to build trust and respect by treating people with dignity, respect, and fairness; you listen to others and consider opinions and ideas You are a collaborator who promotes cooperation by actively listening, being genuine, valuing others' points of view, leveraging diversity, support, and respond well to others Maintains and develops professional competence, through appropriate continuing education methods Exhibits the desire to serve a diverse population of youth by providing helpful, courteous, accessible, and responsive service Personal qualities of integrity, credibility, and dedication to the mission & vision of the DTM Financial Responsibility Nurture an awareness of cost efficiency Duties & Responsibilities Ensure the WYC is prepared for opening at 4:00 pm or earlier depending on programming. Engage in conversations with new and returning youth, with the intention of welcoming youth while also collecting information to ensure the appropriate age of the youth, orientate youth to the WYC's services,



provide necessary services or direct the participant to other support/interventions not available at the WYC when necessary, respond to situations in which youth may be a danger to themselves or others Provide basic and immediate needs of marginalized youth. Assure adherence of safety protocols to protect all members of the WYC community. Call on and cooperate with emergency personnel or other agencies when necessary Document concerns and serious incidents Liaise with external agencies or partners Advocate for youth with external agencies Provide feedback regarding the programming, policies, and procedures for the WYC program when needed Engage in formal consultations (not counseling) with youth, making referrals to external agencies and emergency services when appropriate With approval from manager or the Director, use of personal vehicle to grocery shop for Centre meals, attend DTM
- WYC special events, or other such off site DTM -WYC related events/errands Alert other staff and volunteers to professional development opportunities or information Share current insights and information in a professional manner with the aim to improve the DTM
- WYC community and the larger community which it serves Commit to participating in the ongoing creation of a safe and affirming environment Demonstrate outstanding communication skills Maintain enthusiasm for ongoing learning and personal and professional development Develop and implement programming to encourage healthy youth growth through youth participation Additional duties assigned as required Cooking and/or serving meals for the youth, staff, and volunteers Maintaining the cleanliness of the centre and studio/ to include floors, lavatories, and kitchen clean up Record, sort, and/or distribute donations either Gift In Kind or Monetary Ensure adherence to DTM Team Manual and all organizational policies Adhere to health and safety standards and promote health and safety as everyone’s responsibility Other related duties as assigned by Manager or Director of The Downtown

Job Type
Casual Pay: $18.50-$19.00 per hour Work

Location:
In person

📌 Youth Service Worker (Windsor)
🏢 Downtown Mission of Windsor
📍 Windsor