Job Description
We are currently seeking a Part time Night Auditor at Best Western Wainwright Inn & Suites, with the ability to work night shifts (10:00 PM-6:00 AM) Job Duties:
- Welcome guests with professionalism, ensuring a seamless registration process.
- Assist guests during check-out, ensuring all services are accounted for and payments are processed accurately.
- Respond promptly to guest inquiries and requests, providing accurate information about the hotel, local area, and promotions.
- Resolve guest issues efficiently, utilizing problem-solving skills to ensure satisfaction.
- Utilize up-selling techniques to maximize room occupancy and promote additional hotel services.
- Handle cash transactions, credit cards, and foreign currency with accuracy and compliance with hotel policies.
- Ensure professional financial standards throughout the hotel.
- Review end-of-day takings against logged reports and edit for accuracy.
- Investigate discrepancies between daily reports and takings.
- Audit, post, and balance daily cashiers' float.
- Complete shift task lists,
prioritizing guest service excellence and proactive service recovery.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous hotel-related experience an asset.
- Ability to communicate with public, hotel staff, and management in a professional manner.
- Knowledge of surrounding areas and local events.
- Ability to understand and adhere to proper credit and cash handling policies and procedures.
- Able to properly secure guest information.
- Ability to learn safety, emergency, and accident prevention policies and procedures.
- Skilled in the use of front office equipment.
- Knowledge of proper telephone etiquette.
- Ability to work a flexible schedule, including weekends and holidays. Please submit your resume and cover letter via email. Must be eligible to work in Canada. The hotel is unable to assist with obtaining work authorization.
Job Type
Part-time Work
Location:
In person
📌 Night Auditor (Wainwright)
🏢 Best Western Wainwright Inn & Suites
📍 Wainwright
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