04 Nov
|
GEODE Clinic
|
Edmonton
04 Nov
GEODE Clinic
Edmonton
At GEODE Clinic,
we offer
patient-centred, evidence-informed care for people living with diabetes, obesity, and other endocrine conditions. Our patients are understood, guided, and equipped for life beyond their condition. We’re looking for a compassionate, professional, enthusiastic, and organized Medical Office Assistant (MOA) to join our team If you love connecting with people, thrive in a fast-paced environment, and take pride in creating exceptional patient experiences, we’d love to meet you.
Key Responsibilities
As a Medical Office Assistant at GEODE Clinic, you'll be an essential part of our patient care team. You'll help keep our clinic running smoothly while ensuring every patient feels welcomed, valued, and cared for.
- Create a warm welcome: Greet patients and provide an exceptional first impression, both in person and over the phone.
- Keep things moving: Manage appointment scheduling, confirmations, cancellations, and patient flow.
- Support our clinical team: Assist physicians and healthcare providers with administrative tasks and day-to-day clinic operations.
- Be the communication connection: Answer phone calls, respond to patient inquiries, and communicate professionally with patients, pharmacies, laboratories, and other healthcare providers.
- Manage patient information: Maintain accurate electronic medical records, update patient demographics, and ensure documentation is complete and confidential.
- Coordinate care: Assist with referrals, laboratory requisitions, diagnostic testing, prescription requests, and follow-up appointments.
- Keep the clinic running smoothly: Support general office administration, manage incoming and outgoing correspondence, and help maintain a welcoming, organized clinical environment.
- Be a team player: Jump in where needed, anticipate challenges, and contribute to a positive, collaborative workplace culture.
Qualifications:
Our ideal candidate will bring:
- Excellent communication and interpersonal skills.
- Strong organizational skills and exceptional attention to detail.
- Medical Office Assistant Diploma or equivalent experience.
- Previous experience in a busy medical office or healthcare setting.
- Confidence working with electronic medical records (Accuro) and healthcare AI systems.
- The ability to multitask, prioritize, and stay calm in a busy environment.
- A high level of professionalism and a strong understanding of patient privacy and confidentiality.
- A proactive, solutions-oriented attitude and a willingness to learn.
- A genuine passion for patient-centred care.
- Prior experience in diabetes, obesity, endocrinology, internal medicine, or other specialist clinic would be considered an asset. Why GEODE Clinic? At GEODE, you're more than the person behind the front desk. You're an important part of a team that is changing the way patients experience healthcare. When you join our team, you'll have the chance to:
- Be part of a growing, specialized healthcare clinic.
- Work alongside a passionate and supportive team.
- Make a meaningful difference in the lives of patients.
- Expand your knowledge in obesity medicine, diabetes, and endocrinology.
- Contribute ideas, grow your skills, and be part of a positive workplace culture.
- Help create a healthcare experience that is compassionate, inclusive, and patient-focused. Pay: $25.00-$32.00 per hour Expected hours: 40.0 per week
Benefits:
- Dental care
- Extended health care
- Vision care Work
Location:
In person
📌 Medical Office Assistant (Edmonton)
🏢 GEODE Clinic
📍 Edmonton