Phones, internet, and TV are part of everyday life, and choosing the right plan shouldn’t feel complicated. As our Customer Service/Sales Assistant, you’ll meet customers in person, break down their telecom options in plain language, and help them sign up for the services that fit. The Customer Service/Sales Assistant blends two roles in one: making customers feel supported and helping them make confident buying decisions. Where a Customer Service/Sales Assistant Makes an Impact
- Meet customers where they are, have face-to-face conversations, and find out how they use phone, internet, and TV services today.
- Compare telecom options in everyday terms and recommend the best fit, turning conversations into sales.
- Sign customers up and complete each enrollment carefully and correctly.
- Work through questions and concerns with patience, before and after the sale.
- Learn the ins and outs of each product and stay current on updates, promotions, and plan changes.
- As a Customer Service/Sales Assistant, support your teammates and contribute to shared daily sales goals. Qualities of a Great Customer Service/Sales Assistant
- Friendly, approachable, and easy to talk to.
- Calm and helpful, even on busy days.
- Transparent and patient when explaining details.
- Organized and accurate with paperwork and sign-ups.
- An interest in telecom or tech is a plus. No experience required. Building Your Future at MJ8 Telecom Solutions Each Customer Service/Sales Assistant gains hands-on experience in telecom sales and customer service, two skill sets that are always in demand. A Customer Service/Sales Assistant here works alongside a team that shares what works, so you’ll pick up proven approaches quickly. Pay: $45,000.00-$55,000.00 per year Work