**
* PLEASE NOTE: THIS IS NOT CASUAL WORK. HIRING PREFERENCE WILL BE GIVEN TO INDIVIDUALS SEEKING FULL-TIME EMPLOYMENT AND WHO CAN DEMONSTRATE THEIR DESIRE TO COMMIT TO THIS ROLE. About the Safe at Home Society The Safe at Home Society (SAHS) is a collaborative organization dedicated to ending and preventing homelessness in the Yukon. We bring together various stakeholders, including service agencies, government partners, landlords, and those with lived/living experiences of homelessness to facilitate connections between people and the housing supports that they need. SAHS operates out of 3 locations, two of which are supportive housing programs home to individuals who have a history of chronic homelessness. Job Overview Safe at Home Society is looking for a supervisor to join our team. This individual must be a strengths-based, patient, and energetic team player committed to preventing homelessness by staying housing-focused. The Supervisor is responsible for overseeing a large, energetic team working in an 24/7 environment. This position is administered by Safe at Home Society and will directly report to Manager/Executive Director. Day-to-day work is very team focused. *Shifts:* *HOURS: Afternoon and/or Evenings and Weekends* *Full-time 37.5 hrs/week* Duties and Responsibilities
- Provide mentorship, support and supervision to staff that reflects a high standard of performance and cultural competency;
- Foster a supportive and trauma-informed work environment for all staff;
- Provide guidance to staff and ensure the integrity of programming grounded in evidenced-based best practices and interventions;
- Participate in and/or facilitate multiple team meetings and care conferences regarding residents;
- Ensure debriefs and critical incident responses occur with staff, residents, and community partners as needed;
- Supervise staff performance, including the collaborative development, approval, and monitoring of professional growth plans;
- Monitor and evaluate day-to day operational processes;
- Develop and coordinate staff schedules and support staff to manage sustainable workloads;
- Ensure appropriate and consistent interpretation of organizational policies and related procedures;
- Coordinate and respond to RCMP, Paramedics,



and other emergency or critical care responders as needed;
- Ensure adequate human resources are identified and available to meet program and service delivery demands; assist with recruiting, hiring, and training current staff;
- Work closely with the Safe at Home management team and other service providers to identify ongoing gaps and pressure points in the system;
- Collaborate with and make recommendations to the Executive Director regarding service delivery gaps, program development, policies, and procedures;
- Support data entry, tracking and record keeping for the purpose of case management, reporting to funders, and for the purpose of public education;
- Monitor and maintain good relationships with neighbours, ensuring strong neighbourhood relationships including safety and cleanliness issues around the vicinity of the building;
- Ensure maintenance compliance and building repairs are addressed with Yukon Housing Corporation and other sub-contractors in a timely way;
- Other responsibilities as they emerge and/or are directed by the Executive Director of Safe at Home Society. *Skills & Abilities*
- Sound knowledge of Universal Precautions and harm reduction techniques.
- Solution-oriented approaches to conflict management, crisis prevention and mediation.
- Ability to maintain strong personal and professional boundaries with staff, residents, and service providers.
- Demonstrated ability to work independently and as a part of a team.
- Demonstrated ability to work accessibly and effectively with individuals living with multiple barriers to maintaining housing.
- Willingness to engage in ongoing professional development and training to enhance skills and knowledge related to the position.
- Strong written, verbal communication skills as well as strong active listening skills.
- Strong leadership skills, confident and adaptable teaching abilities, creative presentation skills and enthusiasm for the work.




- Excellent organizational and administrative skills and abilities.
- Ability to apply a high degree of discretion in establishing supportive, trusting relationships with staff, residents, neighbours, and various service providers.
- Knowledge of computer programs, specifically Microsoft word, outlook and excel. Experience using HIFIS (Homeless Individual Family Information System) and asset.
- Able to be flexible and work in an environment subject to ongoing growth and change.
- Possesses the ability to manage competing priorities and coordinate several tasks at once. Qualifications
- Completed post-secondary education in social services, therapeutic recreation, or related field and a minimum 2-year work experience, volunteer, or lived experience related to homelessness, outreach, housing, and supports; a combination of experiences will be considered;
- Valid Yukon Drivers License and access to reliable transportation.
- Knowledge of decolonising, trauma-informed, and housing first approaches to client support.
- Awareness of the complexities of homelessness, poverty, and the colonial context of homelessness in the Yukon, among other related issues.
- Awareness of community agencies, resources, non-government, First Nations, and territorial government agencies and the cross section of service providers in the Yukon as they relate to client support.
- Knowledge of the housing continuum in Whitehorse and the related legislation.
- Standard First Aid/CPR required; basic life support an asset.
- Mental health first aid, ASIST suicide awareness and prevention training.
- Naloxone/Narcan training.
- The submission of a Vulnerable Sector police check required Additional Application Instructions Work Environment The role requires a blend of office work, onsite support at the supportive housing site, and field engagements. These engagements may include visits to partner organizations and attendance at relevant conferences and workshops. This role will require some on-call work evenings and weekends. Pay: From $36.00 per hour Expected hours: 37.5 per week

Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off Work

Location:
In person

📌 Supportive Housing Supervisor (Whitehorse)
🏢 Safe at Home Society
📍 Whitehorse