Job Overview We are a local Pet Food Specialty store. We are seeking a dependable, customer-focused Shift Supervisor to help lead daily operations at our Callingwood retail location. This full-time role is responsible for delivering excellent service, supporting sales growth, maintaining an appealing and well-stocked store, and developing a capable team. The ideal candidate brings retail leadership experience, sound judgment, strong organizational skills, and a hands-on approach to store management. Duties
- Supervise and support store employees, including training, and development.
- Set clear expectations, coordinate schedules and daily assignments, and provide coaching to strengthen team performance.
- Deliver attentive customer service, resolve concerns professionally, and model effective communication and phone etiquette.
- Oversee retail sales and sales management activities, monitor store performance, and help the team meet business goals.
- Manage cashiering, cash handling, POS transactions, register procedures, and end-of-day reconciliation.
- Plan and execute merchandising, product displays, pricing, and promotional or marketing activities.
- Coordinate purchasing, inventory levels, product replenishment, and stock organization.
- Assist with budgeting, review operational needs, and use sales and inventory information to guide decisions.
- Maintain a clean, organized, safe, and welcoming store environment.




- Communicate operational updates clearly and ensure store procedures are followed consistently. Skills
- Experience in retail management, store management, sales management, or a comparable leadership role.
- Supervising experience and demonstrated strengths in team management, leadership, and employee training and development.
- Strong customer service, retail sales, and sales skills, with the ability to handle customer concerns professionally.
- Familiarity with POS systems, cashiering, and accurate cash handling.
- Knowledge of merchandising, pricing, inventory, and purchasing practices.
- Ability to support recruiting, interviewing, payroll, bookkeeping, and administrative responsibilities.
- Basic math skills and the ability to assist with budgeting and review business information.
- Solid communication, organizational, and time management skills.
- Professional phone etiquette and the ability to negotiate and make sound day-to-day decisions.
- Must be able to properly, and comfortably lift up to 50lbs regularly.
- A love for animals Are you genuinely interested in their health, happiness, and well being.
- Experience and/or education with animal care, nutrition, and/or behavior is not required, but is preferred. Pay: From $17.50 per hour

Benefits:
- Casual dress
- Store discount Work

Location:
In person

📌 Shift Supervisor (Edmonton)
🏢 Global Pet Foods Callingwood
📍 Edmonton