Summary The Hotel Night Auditor will be responsible for conducting:
- Nightly audit, balancing and consolidating departmental ledger accounts.
- Preparation of various hotel operating reports.
- Front Desk Agent Duties
- Hotel Night Auditors are required to work a late evening and through the night shift on the front desk.
- They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information
- Hotel security.
- Shuttle Service to Airport. Must have clean drivers abstract full class 5 without GDL and 3 years insurance records
- Initial set up of Breakfast which includes cooking and baking.
- Hotel laundry.
- Breakfast set up and cooking
- In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times. Core Competencies:
- Customer Focus
- Communication
- Team Work
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity Job Duties:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer inquiries regarding hotel services and registration by email, by telephone, and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems




- Present statements of charges to departing guests and receive payment.
- Daily accounting data entry and reconciliations
- Hotel security
- Post all daily room and outstanding charges.
- Balance all revenue totals of cash and credits against revenue report.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept and lock away keys from various departments.
- Prepare hotel operating reports and complete audit package to laid-down standards.
- Correct any errors or omissions made by cashiers.
- Prepare Credit Card/Charge Card summaries and post to ledger account.
- Maintain a high standard of personal hygiene and appearance.
- Hold regular training and coaching sessions ensuring the correct performance of duties.
- Setup and maintain breakfast-light cooking and baking required.
- Shuttle services-Clean Abstract and 3 years of insurance background
- Laundry duties
- Pool area cleaning Requirements
- High School Diploma, G.
E.
D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Guest service trade certification is preferred
- 2 years of experience as a Hotel Night Auditor is preferred




- Experience in all aspects of customer service and people management
- Demonstrated ability to lead and direct a team
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing
- Ability to coordinate and organize meetings, exhibits, and other events
- High level of proficiency with hospitality software packages. Manual dexterity required to use desktop computer and peripherals. Full time hours: 30-40 per week

Job Type
s: Full-time, Part-time, Permanent

Salary:
$17-$18 per hour

Job Type
s: Full-time, Part time, Permanent Pay: From $17.00 per hour

Benefits:
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care

Experience:
- customer service: 1 year (required) Work

Location:
In person

📌 Hotel Night Auditor (Clairmont)
🏢 Redwood inn and suites
📍 Clairmont