We are looking for an experienced Residential Property Administrator to join our growing team in London, Ontario. This role will support the day-to-day operations of a luxury student residential building while helping us deliver an exceptional experience for our residents. This is an opportunity for someone who is highly organized, service-focused and takes ownership and accountability for getting things done.
What You'll Do
- Act as a key point of contact for residents, responding to questions and requests in a timely and professional manner.
- Coordinate resident move-ins and move-outs, inspections, elevator bookings and required documentation.
- Support lease administration, renewals, assignments and subleases.
- Maintain accurate resident files, lease documentation and records.
- Assist with rent collection, arrears follow-up and resident notices.
- Manage parking assignments, agreements and resident parking requests.
- Conduct regular property inspections and follow up on maintenance, cleanliness and safety concerns.
- Prepare resident communications and building notices.
- Maintain accurate information in Yardi, Yuhu and other property management systems.
- Support the General Manager with day-to-day property operations and resident initiatives. What We're Looking For
- 3+ years of experience in residential property management, property administration or a similar role.
- Strong customer service and relationship-building skills.
- Excellent organization and attention to detail.
- Ability to manage multiple priorities and follow through independently.
- Strong communication and problem-solving skills.
- Experience with Yardi, Yuhu or similar property management software is an asset.
- Knowledge of Ontario's Residential Tenancies Act is an asset.
- Intermediate Microsoft Office skills, including Outlook, Word and Excel.
- Valid driver's licence and access to a vehicle.
- Flexibility to support occasional after-hours property needs. *This posting represents an active vacancy within our organization.
* *We are an equal opportunity employer for all qualified individuals.
* *We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers.
* *Should you be contacted for an interview, please advise if accommodation is required.
* *Please note that due to the number of applicants only those who will be considered for an interview will be contacted.
* *Please note that we may utilize AI tools as part of our recruitment process.
*
Job Type
s: Full time, Permanent Pay: $45,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off Work
Location:
In person
📌 Property Administrator (London)
🏢 Craft Property Group LW
📍 London
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