Job Summary: The Service Contract Administrator provides administrative support for the North American Aftermarket Sales team by managing day-to-day activities to enable our sales partners and internal customers to achieve revenue and service targets, and customer commitments related to renewals, validations, quotations, orders, and contract processing. In this role, you will have the prospect to:
- Support the Service and Aftermarket Sales organizations by preparing quotations, booking orders, processing spare parts requests, and managing contract-related activities, including service contracts, RFPs, warranty conversions, and renewals.
- Review purchase orders, scopes of work, and payment schedules to ensure accuracy, compliance, and timely revenue support.
- Process contractual documents through standard work within established service levels and in accordance with company policies and guidelines.
- Partner with internal teams,



including Legal, Accounting, EH&S;, and Human Resources, to support contract drafting, review, and approval processes. Top

Skills:

- Tech-savvy and comfortable working across multiple business systems. Familiarity with CRM platforms such as Salesforce, ERP/EBS systems such as Oracle, and Microsoft 365 applications such as Excel, Word, Outlook, and Teams is considered an asset.
- Ability to read and interpret contractual language and terms, including service contracts, quotes, purchase orders, and procedure manuals Pay: $27.00 per hour Expected hours: 40.0 per week

Experience:
- contract processing: 1 year (required)
- service contracts, RFPs, warranty conversions: 1 year (required) Work

Location:
In person

📌 Contract Administrator (Concord)
🏢 SUMERU
📍 Concord