Lead business analysis and change management for a new training and operating model in a five-days-onsite ministry setting. Facilitate stakeholders and translate ambiguity into action. This Senior Business Analyst partners with ministry leaders, subject-matter experts, operational teams, and project leads. You will assess current practices, document requirements, map processes, and evaluate impacts, risks, dependencies, and readiness. The work supports a practical transition path and sustained adoption.

Key Responsibilities
- Facilitate workshops, interviews, discovery sessions, and working groups
- Document current-state processes, workflows, roles, pain points, and requirements
- Develop transition plans, roadmaps, and adoption strategies
- Prepare recommendations, executive summaries,



and implementation reporting
- Monitor adoption, gather feedback, and improve approaches

Requirements:
- Experience leading analysis for large-scale digital initiatives
- Experience documenting user stories, business rules, and acceptance criteria
- Experience assessing impacts, readiness, risks, and dependencies
- Experience working in Agile or hybrid teams
- Experience coordinating business and technical deliverables Apply senior business analysis, facilitation, and change-management expertise to guide training transition, adoption, and operational effectiveness.

📌 Senior Change Management Business Analyst (Toronto)
🏢 Softline Technology
📍 Toronto