Shape B2B SaaS product strategy through qualitative and quantitative UX research while leading a research team in Canada. As Manager of UX Research, you will connect user needs, behaviors, and experiences with product decisions. You will guide research across a complex, data-rich enterprise platform. Your work will combine interviews, usability testing, surveys, analytics, and UX metrics to improve usability. Key Responsibilities:

Plan interviews, field studies, usability tests, and diary studies Design surveys, experiments, and behavioral analyses Combine findings with FullStory, Pendo, and Amplitude analytics Manage and mentor a UX researcher Translate insights into roadmap and product recommendations Requirements:

At least eight years in UX or design research At least three years managing people Experience leading research teams of approximately one to five Enterprise SaaS experience supporting complex B2B products Bachelor's degree required; advanced degree preferred Bring rigorous research, people leadership, analytics, and storytelling to influence strategy across a complex B2B SaaS platform.

📌 UX Research ManagerB SaaS (Winnipeg)
🏢 Jobgether
📍 Winnipeg