Job Summary

Versa Health Medical is looking for an experienced Medical Office Assistant to join our growing clinic in Vancouver.

We work with both family physicians and specialists and are looking for someone who is organized, dependable, responsive and comfortable working in a busy multi-physician environment.

The successful candidate will play an important role in supporting our physicians, patients and day-to-day clinic operations.

Duties

- Manage patient bookings, cancellations and physician schedules
- Support physicians with day-to-day administrative needs
- Ensure physician schedules are appropriately filled and follow up on open appointment capacity
- Check patients in and maintain accurate demographic, PHN and contact information
- Respond to telephone, email and patient inquiries professionally and promptly
- Monitor and action incoming faxes, scans, referrals, forms and correspondence
- Process and follow up on specialist referrals and diagnostic requisitions
- Maintain accurate patient information within the EMR
- Ensure urgent or time-sensitive items are escalated appropriately
- Prepare forms, letters and documentation requested by physicians
- Maintain exam rooms, clinic supplies and inventory
- Help maintain a clean, organized and professional clinic environment





What We Are Looking For

- Previous Medical Office Assistant experience
- Experience working in a family practice, specialist practice or multi-physician clinic preferred
- Strong knowledge of medical office workflows
- Experience using an EMR (preferably Telus CHr)
- LFP billing knowledge is an asset
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a busy environment
- Dependable and comfortable taking ownership of assigned responsibilities
- Professional and respectful approach with patients, physicians and colleagues
- Good judgment and ability to recognize when an issue requires escalation

Experience Life in Mount Pleasant

Located in one of Vancouver's most vibrant neighborhoods, Versa Medical Clinic offers more than just a place to work. Enjoy the rich tapestry of Mount Pleasant — from its eclectic cafés and agile arts scene to its serene parks and accessible transit options. Here, professional growth and quality of life go hand in hand.

Pay: $24.00-$27.00 per hour

Benefits:

- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Medical Office Assistant (Vancouver)
🏢 Versa Health Medical
📍 Vancouver