Linux, SQL, and software support expertise meet an in office Engineer role with Quest Global in Vancouver, British Columbia. Rotational shifts apply.

Quest Global seeks a Software Support Engineer with six months to two years of 24/7 software support experience. The position handles L2-escalated technical issues and supports reliable warehouse automation installations. Strong knowledge of Java, Python, and Shell supports troubleshooting, while intralogistics and warehouse automation expertise is mandatory.

Key Responsibilities:

- Resolve technical issues escalated from L2 efficiently
- Prioritize tickets by severity and follow workflows
- Meet committed service-level agreements for reported issues
- Capture technical details for R&D; escalation tickets
- Develop failure prediction and preventive-measure frameworks

Requirements:

- B.Tech degree with six months to two years’ experience
- Experience supporting software in 24/7 environments
- Linux/Unix and SQL experience
- Strong knowledge of Java, Python, and Shell
- Mandatory intralogistics and warehouse automation domain expertise

Apply your software support, troubleshooting, and reliability skills to Quest Global’s on-site warehouse automation work in Vancouver.

📌 Software Support Engineer Vancouver
🏢 QuEST Global
📍 Vancouver