The City of Toronto is seeking a Business Analyst to support complex projects across the Customer Experience Division. The role blends business analysis and project delivery, from initiation through implementation and transition to operations.
Reporting to the Manager, the Business Analyst will identify opportunities to improve processes and governance, coordinate with cross-functional teams, and ensure projects deliver on outcomes and timelines.
📌 Hybrid Business Analyst — Service Transformation (Toronto)
🏢 City of Toronto
📍 Toronto
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