Lead Salesforce capability ownership at Dayforce, using stakeholder engagement and product prioritization to improve enterprise customer service tools globally.

The Senior Product Owner supports Business Systems Technology by owning assigned Salesforce capabilities. This position requires product ownership or program management experience, solid Salesforce knowledge, and business and technical judgment. You will shape roadmaps, guide execution, and align customer and user experiences with business outcomes.

Key Responsibilities:

- Own capabilities delivered through the Salesforce platform
- Develop and report KPIs measuring capability effectiveness
- Create roadmaps reflecting priorities, value, and vision
- Prioritize backlogs and define acceptance criteria




- Communicate requirements to development and technology teams

Requirements:

- Bachelor’s degree plus six to ten years’ related experience
- Five or more years as Product Owner or Program Manager
- Experience with Service Cloud, Experience Cloud, or Certinia
- Strong Salesforce platform understanding and analytical skills
- Strong communication, presentation, and requirements documentation abilities

Bring Salesforce expertise, roadmap ownership, and stakeholder communication to Dayforce’s enterprise customer service capabilities.

📌 Senior Salesforce Product Owner (Toronto)
🏢 Dayforce
📍 Toronto