04 Nov
|
T-Mobile
|
Canada
Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package
- this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. This role leads UX writing across the Mint Mobile and Ultra Mobile digital experiences, working inside Full Bars (our in-house agency) to make complicated processes, plans, and policies sound simple, human, and clear. The work spans product flows, in-app messaging, error states, onboarding, and account management moments where trust and clarity matter most. This person also flexes into brand copywriting when needed, jumping into writing emails, blog posts, or a funny one liner for social. The role partners closely with product, design and brand teams to translate complexity into language our customers actually understand and enjoy reading. Write and edit UX copy across product flows, including onboarding, account management, error states, and notifications that is clear, concise, and true to each brand’s voice Translate complex, technical or legal information into simple, human language with losing accuracy Step in on copywriting projects as needed, including email campaigns, digital ads, blog posts, and social content, matching tone and format to the channel Present creative copy concepts and rationale to stakeholders during review sessions to facilitate feedback and alignment Collaborate with designers and team members to develop content strategies and creative concepts for projects Contribute to the development and maintenance of UX writing resources such as style guides and templates Other duties and projects as assigned by management Education and Work Experience ~ Bachelor’s Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required) ~ Acceptable areas of study include English, Creative Writing or related field (Preferred) ~3+ years of social, digital marketing, or merchandising copywriting experience in an agency or corporate environment, with formal copy training and a strong portfolio. (Content Development (Required) Copy Editing (Required) Creative Writing (Required) Travel Travel Required (Yes/No): National Base Pay Range: $56,500
- $102,000 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical,
dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays
- which total about 4 weeks for new full time employees and about 2.5 weeks for new part-time employees annually
- paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short
- and long-term disability, voluntary AD&D; coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by e
📌 UX Copywriter (Canada)
🏢 T-Mobile
📍 Canada