Medical Secretary Full-Time, Regular Position Extended Health and Dental benefits including Life, AD&D; and LTD Healthcare of Ontario Pension Plan (HOOPP) Employee Assistance Program (EAP) Paid time off (vacation, sick and personal days) South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services. This position provides reception and clerical support to the staff and programs of South Riverdale Community Health Centre and is responsible for receiving Centre clients and guests. Duties include making appointments, monitoring clinician schedules and providing general administrative support to the members of the Clinical team using an electronic health record.
Some evening and weekend work will be required, in addition to working onsite. Provide reception services for clinicians including communicating with clients, answering incoming calls and directing calls accordingly Respond to general enquires, acquiring services for clients (e.g. taxis, referrals to other agencies) and providing information to the public and other agencies regarding services Provide administrative support for intakes of clients receiving allied support services within the centre Book appointments for all clinical patients using electronic health record Respond to the administrative needs of the clinical staff by providing computer work, photocopying, faxing and filing tasks Responsible for the opening and closing of the centre following procedures to ensure the security and safety of the building, staff, clients and guests Update medical record system with appropriate information as needed University, College and/or medical administrative education Minimum 1 year of experience as a medical secretary or administrative assistant in a clinical or social service related workplace preferred Knowledge of community,
the health sector including primary care and community health centres Demonstrated experience working with populations who are marginalized, and may have experienced issues of substance use, homelessness, etc., and who may have difficulty accessing primary health care A strong interest in issues affecting people who are homeless, living with a mental illness or substance use, and complex health needs Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others Excellent interpersonal skills in dealing with the public Ability to be flexible and a self-starter Proficiency in the use of computer technology and various software applications in particular an electronic health record Knowledge of a second language an asset Proof of double COVID-19 vaccination status will be required for employment This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC encourages applicants who are Black, Indigenous and Racialized and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC does not utilize artificial intelligence (AI) for screening, assessing, or selecting applications. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.)
📌 Secrétaire Médical en Centre de Santé H/F (Canada)
🏢 SRCHC
📍 Canada