04 Nov
|
Sienna Senior Living
|
Canada
04 Nov
Sienna Senior Living
Canada
This posting is for an existing vacancy Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada's seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary chance to lead with purpose and passion. As the General Manager and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence This role requires balancing the demands of nurturing relationships with seniors, their families, and external community stakeholders.
We offer
a number of programs and benefits that support team members' financial, personal and professional needs: A competitive salary and vacation package Health & Dental benefits program A welcoming culture that values diversity and differing perspectives, experiences and beliefs You will be a welcomed member of the Aspira Management team and impact in the following ways: lead management, documentation, in-reach activities, reporting, touring/retouring and follow-up. Creates enticing on site open houses and activities. Establishes ongoing sales objectives with the Regional Sales Support Specialist involved in at least one high profile community agencies / associations. Engage regularly in community outreach initiatives, including off-sire outreach activities, to foster relationships and increase awareness of available services Team Management Provides support and direction to the leadership team to achieve targeted occupancy numbers.
Demonstrates personal attributes and communication skills that foster teamwork and customer satisfaction at all times and monitors team members performance in relation to both. Promotes the completion of Ourvoice Employee Surveys and implements action plans in response to the feedback provided. Oversees recruitment, orientation and performance management of all team members Plans, co-ordinates, directs and monitors the effectiveness of all operational activities of the Residence Develops short
- and long-term operational plans for the efficient operation of the Residence Provides leadership and direction to ensure all aspects of Quality Improvement Program are carried out as scheduled. Ensures all policies and procedures are adhered to. Ensures adherence to all aspects of the Occupational Health & Safety Act and Fire Code Reviews the Fire and Emergency plan on an annual basis with all team members to reinforce the roles & responsibilities of team members working different shifts Responds promptly to concerns of residents and family members, mediating a satisfactory response to concerns and implements action plans to avoid reoccurrence of similar issues. Exceptional customer service skills ~ Able to accommodate evenings and weekends, when needed ~3 year management experience ~ Successful completion of the Fire Safety Planning Training for Owners and Operators in accordance with Ontario Regulation 150/13. ~ Must possess good public relations and communication skills; ~ Demonstrated proficiency in internet-based research and navigation, with strong working knowledge of Microsoft Office, particularly Microsoft Excel and Word. ~ Effective verbal and written English communication skills required. ~ Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.) ~ You must be legally eligible to work in Canada or have a valid work/study permit ~ You must successfully pass a Vulnerable Sector Check and Criminal Records Check ~ Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace.
📌 General Manager (Canada)
🏢 Sienna Senior Living
📍 Canada