04 Nov
|
Brodie Sports Group
|
Canada
04 Nov
Brodie Sports Group
Canada
Type: Full-time
Salary:
$50,000–$80,000 CAD Annually + Bonus + Commission Reports To: District Manager Brodie League is more than a basketball league, it’s a community. As one of North America’s fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes. On game night, you own the room: captains, players, fans, spectators and drop-in players. You're accountable for the crew and for every game starting on time, on brand and to the Brodie Standard. The rest of the week, you own the work nobody sees: payroll, scheduling, league health, captain communication, and partner on the outreach that fills your gym and keeps it full. You report to a District Manager, who owns your region end to end, and you lead a Game Day Lead (GDL) who runs the floor on game night. Game night & crew Own your crew and develop your GDL. Schedule, hire, brief and develop your Game Day Lead and every Game Day Operator, Referee, Athlete Highlight Specialist and media staffer on your nights, typically 5-20 people depending on the venue. Your GDL leads the crew on the floor. You're accountable for them: you set the standard, coach your GDL, and make every performance and discipline call, bringing your GDL into each one so they learn how it's done. Run game night to the Brodie Standard. Run the pre-game Launch Meeting, make the forfeit call when a team doesn't show (your GDL makes it when you're off site), settle the disputes your GDL escalates to you, and submit reporting within 4 hours of the final game. Your GDL sets the gym, keeps every court streaming and runs the floor.
You make sure the night meets the Brodie Standard. Greet every captain, work the room between games, and talk to spectators and drop-in players about joining a team. Share check-in with your GDL through the night, and check in and introduce every drop-in player yourself. Answer every player and captain message within 24 hours and follow up on every complaint within 48. You carry clear, measurable retention targets: re-signing returning teams, converting drop-in players and spectators on the floor, driving referrals and ambassador teams, and managing your ambassadors. In new or smaller markets, your performance is weighted more heavily toward growth, and you work in partnership with the City Launcher to bring recent teams in and make sure every one of them wants to come back. Personally reach out to captains, lapsed teams and your own network, and log every touch in the CRM. and manage jerseys, equipment and court bookings so nothing is ever last-minute. Your GDL handles overdue balances on game night and escalates them to you when they aren't an easy fix. Roughly half your week is this work, and it matters as much as game night. Ownership & building the location On non-game days you work independently. Keep your work visible to your District Manager through the CRM, the Season Success Checklist and weekly check-ins, and raise it early, with a plan, when registrations or a night are off track.
Partner with your District Manager to hire, train and develop your crew and your GDL. Build the checklists and handoffs that let your GDL run a night on your standard when you're not in the room, develop them into your next League Manager, and push for more capacity when your location sells out. A weekly shift, a location, a program or a season that ran on systems rather than your memory. You have the warmth and presence that makes a gym full of athletes feel welcomed and remembered. presence in the gym is what sets the best apart. ~ A real relationship with basketball and your local community. Fully committed to a full-time role. This is a full-time position and your only job. You are available every game night at your location (roughly 6pm to midnight, including weekends), reachable and working roughly 9am to 5pm on non-game weekdays, and on game nights you are working the league, not playing in it. ~ Local and on site. You live in or near the market you run, work on site at your assigned Brodie venue(s) every game night, with reliable transportation to move brand fixtures and equipment, and you join your District Manager and the team at HQ for training and check-ins as required. ~ You are energized by outreach, can turn a verbal "we're in" into a paid registration, and treat logging your activity as part of the job, not bureaucracy. Experience developing a supervisor or shift lead into a leader. A network in the local basketball or rec sports scene. Experience with a CRM, payroll, timesheets or scheduling tools. The expected annual compensation range for this role is between $50,000 and $80,000 CAD. Compensation is based on skills, experience, qualifications, internal equity, and business needs. Additional
📌 Area Manager, Night Shift (Canada)
🏢 Brodie Sports Group
📍 Canada