Title: Quality Engineer (QE) / SDET – AI Chatbot Validation

Location:
Toronto ,ON

Experience:
6+ Years

Key Responsibilities
• Validate AI chatbot responses for accuracy, relevance, completeness, and consistency.
• Design and execute test cases, conversation scenarios, and regression suites.
• Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
• Analyze chatbot conversations and recommend quality improvements.
• Develop and maintain automated chatbot validation scripts.
• Collaborate with AI engineers, developers, and business teams to resolve defects.
• Support UAT, release validation, and production quality monitoring.
• Track defects, test results, and quality metrics. Required

Skills:
• 5+ years of QA, SDET, and test automation experience.
• Hands-on experience testing AI, LLM, GenAI, chatbots, or virtual assistants.
• Knowledge of prompt engineering and AI response validation.
• Python, Selenium, Playwright, PyTest, or similar automation tools.
• API testing and automation frameworks.
• Jira, Confluence, GitHub, and Agile methodologies.
• Solid analytical, troubleshooting, and communication skills.

📌 Quality Engineer (Toronto)
🏢 apptoza
📍 Toronto