About Lawbrokr Lawbrokr is the digital marketing & intake platform for law firms. We help firms turn more of their marketing into signed clients with high-converting landing pages, smart intake forms, and attribution that shows exactly which campaigns drive real cases. We're a small, quick-moving team, and we want every firm we work with to feel like they have a growth partner, not just another piece of software. The Role As our first Account Manager, you'll own the customer relationship from the moment a firm signs. You'll get them live fast, show them the results they're getting, grow their accounts and turn them into advocates. It's a high-ownership role working directly with leadership, sales, product and engineering.

What You'll Do
• Onboard: run kickoffs, coordinate launches and train firm teams
• Report: lead monthly check-ins and quarterly reviews on leads, conversion and attribution
• Advise: recommend marketing and intake improvements that drive more signed cases
• Retain: monitor account health, flag risk early and own renewals
• Grow: find upsell, cross-sell and referral opportunities
• Support:



be the first point of contact and work with engineering to resolve issues
• Advocate: turn happy customers into reviews, case studies and referrals
• Build: create our account management playbook and bring customer insights to the roadmap What You Bring
• 2+ years in account management or customer success at a B2B SaaS company, digital marketing agency or legal-tech vendor
• Fluency in digital marketing/data attribution
• Confidence presenting results to law firm leadership teams
• Commercial instinct: comfortable asking for the renewal, the upsell and the referral
• Strong organizational skills across many accounts
• A builder's mindset and comfort with startup pace Bonus Points
• Experience with law firms, legal marketing, or tools like Clio, Lawmatics or Filevine Why Lawbrokr
• Shape the role as our first Account Manager
• A direct line to leadership and real influence on the product
• Competitive base + performance bonus, benefits and flexible hybrid/remote work

📌 Account Manager (Toronto)
🏢 Lawbrokr
📍 Toronto