Location:
Ladner Pioneer Library Weekly Hours: 22 Schedule: Sun 9:30 am to 5:00 pm; Mon 4:00 pm to 8:00 pm; Thurs 4:00 pm to 8:00 pm; Fri 9:30 am to 5:00 pm Job Start Date: Dec 6, 2026 Job End Date: June 4, 2027 Pay Grade: 5 Min Wage: $33.95 Max Wage: $34.75 THE POSITION: Under the direction of the Librarian 3, Library Supervisor 1, 2, 3 and 4 or their designate, the Customer Services Assistant 1 provides exceptional customer service and performs duties necessary for efficient library operations. HERE IS WHAT YOU CAN BRING:
• Demonstrated proficiency in customer service skills.
• Strong problem-solving skills required to interpret customer’s needs and offer solutions and alternatives.
• Ability to adapt quickly to changing situations and think on your feet.
• A broad interest in a variety of genres/authors.
• Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.
• Demonstrated proficiency and interest in using a variety of related digital devices.
• Ability to work independently and as part of a team.
• Strong interpersonal, oral and written communication skills.
• Ability to perform tasks with a high degree of accuracy and attention to detail.
• Accurate keyboarding skills of 30 wpm.
• Physical ability to perform the duties of the position.
• Aptitude and ability to perform basic troubleshooting of software and hardware. POSITION
REQUIREMENTS:
• Completion of the following courses, or other equivalent courses from recognized institutions with library technician programs: UFV: two out of three of the following:
• LIBT 100: Introduction to Libraries
• LIBT 140: Library Public Services
• LIBT 145: Online Searching Or alternately, Langara: two out of three of the following:
• LIBR 1120: Philosophy and Functions
• LIBR 2416: Reference Resources and Services
• LIBR 1111: Online Search and Information Handling
• Up to six months work related and on the job experience.
• Criminal Record check is required. Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working workplace that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.