Shape B2B SaaS product strategy through qualitative and quantitative UX research while leading a research team in Canada.As Manager of UX Research, you will connect user needs, behaviors, and experiences with product decisions. You will guide research across a complex, data-rich enterprise platform. Your work will combine interviews, usability testing, surveys, analytics, and UX metrics to improve usability.Key Responsibilities:
Plan interviews, field studies, usability tests, and diary studiesDesign surveys, experiments, and behavioral analysesCombine findings with FullStory, Pendo, and Amplitude analyticsManage and mentor a UX researcherTranslate insights into roadmap and product recommendationsRequirements:
At least eight years in UX or design researchAt least three years managing peopleExperience leading research teams of approximately one to fiveEnterprise SaaS experience supporting complex B2B productsBachelor's degree required;
advanced degree preferredBring rigorous research, people leadership, analytics, and storytelling to influence strategy across a complex B2B SaaS platform.
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📌 Ux Research Managerb Saas (Winnipeg)
🏢 Jobgether
📍 Winnipeg