French Bilingual Inbound Credit Counsellor Job post summary Date posted: July 28, 2026 Pay: CA$50,000.00 - CA$75,000.00 per year Job description: Join Our Team of Bilingual Financial Counsellors – Make a Real Impact and Earn Well Qualified Inbound Inquiries Provided Collections/Client Service/Insolvency experience helpful, not required.
Fluent in French and English
Why Join Us?
- Competitive Pay : Average earnings of $60K-$70K annually, with top performers earning over $85K.
- Comprehensive Benefits : RRSP matching, medical/dental coverage, service time awards and paid time off.
- Career Growth : In-house training, mentorship and opportunities for learning.
- Positive Work Environment : Themed office days, food, and more to keep the team motivated and engaged.
Location: In Office role, North York, ON – near Consumers Road & Victoria Park Avenue
Schedule: Monday to Thursday: 8:30am – 8:00pm Friday: 8:30am – 6:00pm Saturday (once per month): 9:00am – 2:00pm
Primary Responsibilities:
- Provide financial guidance to clients and help them eliminate unsecured debt.
- Assist in budgeting, goal setting, and managing finances.
- Create personalized financial plans that empower clients to regain control of their financial future.
- Help enroll potential clients into a financial program to help them with their outstanding debts.
Qualifications:
- No Industry Experience? We provide comprehensive in-house training to ensure you're set up for success
- Strong people skills and the ability to communicate effectively, both orally and in writing.
- Self-motivated and driven to meet goals and manage time effectively.
- Attention to detail and be able to multi-task and prioritize work on a daily basis.
- Fact gathering skills.
- Knowledge and use of PC Systems.
- Previous experience in collections, sales, or financial services is a plus but not required.
- Post-secondary education is required.
- AFCC designation or the ability to fulfill AFCC requirements within the first 2 years of employment (company-sponsored).
Bilingual candidates (French/English)
Ready to make a difference?
Benefits:
- Casual dress
- In office parking
- RRSP match
- VRSP
- Work Location: In person
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