Deliver accurate banking transactions in Moncton with TD Canada Trust, using customer service and communication skills for 15 hours weekly. Advise customers clearly on suitable banking solutions.
As a Customer Experience Associate in Personal & Commercial Banking, you will support TD Canada Trust customers at the frontline. You will process deposits, withdrawals, and bill payments while understanding customer needs and recommending relevant solutions. The role also involves resolving concerns, promoting banking services, and completing processes accurately. A high school diploma or one year of relevant experience is required.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes promptly
- Provide explicit advice on banking processes and solutions
Requirements:
- High school diploma or one year of relevant experience
- Strong administration, organization, planning, and time management skills
- Working knowledge of Word, Excel, Outlook, and internet
- Initiative, accuracy, and attention to detail
- Calm, courteous verbal and written communication skills
Apply customer service, transaction accuracy, and banking knowledge as a TD Canada Trust associate serving Moncton customers.