At ATB Financial, provide welcoming banking service while understanding client needs and offering personalized solutions in Bonnyville. Travel to neighbouring branches may occasionally be required.
As a Client Service Representative, you will deliver essential banking services and build meaningful client relationships. You will explain digital banking tools, connect clients with resources, and support positive, productive interactions. This unionized role is based at the Bonnyville branch.
Key Responsibilities:
- Engage clients to understand financial needs and goals
- Provide tailored solutions and guidance
- Introduce and explain digital banking tools
- Collaborate with internal teams to resolve issues
- Process transactions and maintain branch asset security
Requirements:
- Ability to provide friendly, approachable banking service
- Ability to build meaningful client relationships
- Ability to connect clients with appropriate resources
- Commitment to policies, regulations, and best practices
- Availability to travel to neighbouring branches occasionally
Support ATB clients through personalized guidance, digital banking education, accurate transactions, and secure branch service in Bonnyville.