Deliver memorable wine club experiences for Far Niente Wine Estates in Oakville, California, using customer service and communication skills. This is a hybrid office position.

The Wine Club Specialist supports members across all Far Niente Wine Estates wine clubs. The role combines sales support, order processing, database maintenance, event assistance, and member communication. Success requires accurate follow-up, skilled issue resolution, and helpful coordination with fulfillment, hospitality, and direct-to-consumer teams.

Key Responsibilities:

- Respond to member inquiries, requests, orders, cancellations, and reservations
- Process memberships, wine orders, returns, and shipment updates
- Maintain accurate member profiles and order statuses




- Assist with wine club events, tastings, and member experiences
- Achieve membership, sales, and customer satisfaction goals

Requirements:

- Two years of experience in a similar role
- High school diploma
- Strong organization, attention to detail, and communication skills
- Microsoft Office Suites and CRM applications
- Ability to work some evenings and weekends

Apply customer service, sales support, and detailed communication skills while representing Far Niente Wine Estates members.

📌 Wine Club Customer Experience Specialist (Oakville)
🏢 Far Niente
📍 Oakville