Coordinate guest bookings and race reservations at Kelowna Karting while answering questions and handling transactions. Bring confidence, organization, and solid customer service.
As a Customer Experience Associate, you will help create smooth, positive experiences from the front desk. The work includes assisting bookings, maintaining guest profiles, managing race times, and supporting group events. Available schedules include full-time weekdays and part-time evenings or weekends.
Key Responsibilities:
- Assist guests with bookings and questions
- Manage daily reservations and race schedules
- Maintain accurate guest profiles
- Handle payments and transactions
- Help coordinate group bookings and events
Requirements:
- Genuinely enjoys helping people
- Quick on your feet and confident
- Strong basic math skills
- Comfort using phones and computers
- Customer service or administrative experience is an asset
Use booking coordination, guest communication, and accurate transaction skills to support memorable visits at Kelowna Karting.