Company Overview

Lock Surgeon provides locksmithing and security products and services to homeowners, property managers, and businesses across Alberta. The company emphasizes individual attention, dependable service, quality, and value.

Summary
We are seeking a friendly, confident, and motivated individual to join our team.

This position involves contacting existing and prospective commercial customers using established company databases to introduce our locksmith, door repair, garage door repair, and security services. Responsibilities include promoting company services, maintaining accurate customer records, and scheduling follow-up calls.

The ideal candidate will have excellent telephone communication skills, a professional and positive attitude, strong organizational abilities, and be comfortable making a high volume of outbound calls. Previous telephone sales or customer service experience is an asset but not required. Training and established customer contact lists will be provided.

Responsibilities

- Cold calling commercial businesses.
- Contacting existing customers to maintain relationships.
- Work through provided databases of potential commercial accounts.
- Introduce our services to new clients.
- Identify decision-makers and purchasing contacts.




- Follow up with prospects to generate new business.
- Data entry and data management.
- Other marketing and sales duties as assigned.
- Some training provided.

Qualifications

- Fluent in English both verbal and written.
- Must have experience in Microsoft office or equivalent programs.
- Must have basic computer skills.
- Must be comfortable speaking clearly and professionally with confidence on the phone.
- Able to take responsibility of tasks and work independently while taking directions from management team members.
- High school diploma or equivalent required.
- Previous experience in outbound telephone sales, customer service, telemarketing or business development is preferred.
- Ability to accurately record customer communications, update account information and schedule follow-up calls.
- Post-secondary education in business, marketing, or communications is considered and asset but is not required.
- Canadian citizenship or permanent residency required.

Pay: $22.00-$26.00 per hour

Expected hours: 40.0 per week

Perks:

- Casual dress
- On-site parking

Application question(s):

- Do you have high school diploma or equivalent?

Language:

- English (required)

Work Location: In person

📌 Business Development & Account Relations Assistant (Edmonton)
🏢 Lock Surgeon
📍 Edmonton