Call Center Sales Specialist

Full-time | In-Office | Toronto, ON, Canada

About the Role

We're looking for highly talented, competitive sales professionals to join an outbound tele-fundraising team. If you're passionate about making a difference and have strong sales skills, this is your opportunity to join a growing call center as a Call Center Sales Specialist.

Workwolf is recruiting this role on behalf of our client.

Your Impact

Your primary responsibility is to acquire a high volume of quality monthly donors for major charities across Canada and the United States. You'll engage in value-based selling, build relationships with potential and existing donors, and play a key role in the success of fundraising campaigns. Beyond hitting targets, you'll help empower communities by sharing their stories and transforming how Canadians think about charitable giving.

What You'll Do

- Enthusiastically engage prospective, existing, and lapsed donors to understand their needs, tailor the offering, and acquire monthly donations to meet individual and team weekly targets.
- Participate and contribute in daily team huddles to build sales skills, support team learning, and refine tactics.
- Develop creative solutions to donor challenges including policy changes, technology issues, representative verification, and charity knowledge gaps.
- Execute against departmental donor acquisition strategy, track results, and develop creative new strategies with an entrepreneurial mindset to meet KPIs.

What You Bring





- Experience:_ 1-2 years in a sales role as an individual contributor.
- Skills & Competencies:_
- Strong verbal communication and listening skills with natural charisma, social intelligence, and persuasiveness.
- Competitive drive and internal motivation to exceed targets from day one.
- Friendly, perseverant self-starter comfortable engaging a wide range of personalities on the phone.
- Bold problem-solver willing to take risks and think creatively under pressure.
- Team player who thrives in a results-oriented, supportive environment.
- Passion for making an impact.
- Proven understanding of the full sales cycle — rapport building, needs analysis, objection handling, and closing.
- Goal-oriented with a track record of meeting daily, weekly, and monthly targets.
- Technical Skills:_
- Digital literacy; comfortable juggling multiple online platforms and using soft-phone programs. What the Role Offers
- Competitive pay rate and generous bonus chance.
- Company-wide socials and milestone celebrations.
- Team nights and events.
- Paid sick days and Employee Assistance Programs, including mental health resources.
- Group auto and home insurance discounts.
- Perkopolis access — discounts at major attractions including the ROM, CNE, and Wonderland.
- Internal advancement opportunities and role development pathways.
- An open, inclusive, and diverse working environment.

Additional Information

Work Hours: 12:00 PM - 8:00 PM, Monday to Friday

Workwolf

📌 Call Center Sales Specialist (Toronto)
🏢 Workwolf
📍 Toronto