Client Care Coordinator

Minimum Requirements :

- Previous customer service experience (5 years)
- Excellent verbal and written communication skills
- Compassion and care when working with customers & other team members
- Ability to multi task and time-manage
- Ability to efficiently organize your work and set priorities

Responsibilities :

- Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
- Perform administrative duties such as booking appointments, inventory ordering and shipping and receiving
- Answer customer inquiries and process orders
- Managing Shopify website orders

Rewards/Perks :

- Annual wage reviews with increases
- Bonus Program
- Extended Health Benefits (Medical, Dental, Eyeglasses, Long Term Disability, RRSP Contributions)
- Annual AGM retreat and company events
- Tight-knit teams and a culture of work life balance





Company Profile :

- Nightingale is an industry leader specializing in post-operative medical products.
- We offer fittings and nursing support to complement our product offerings.
- Nightingale has 7 locations throughout BC, supporting clients with product, services and education as they return to regular life.

Pay: $40,000.00-$42,000.00 per year

Perks :

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Education :

- Secondary School (required)

Experience :

- Customer service: 5 years (required)

Language :

- English (required)

Work Location: In person

📌 Client Coordinator (Vancouver)
🏢 Nightingale Medical Supplies
📍 Vancouver