Our FYidoctors - Wolfville, Berwick and New Minas clinics are looking for someone like you to bring your exceptional skills and experience with you and join us as a Patient Services Specialist**.

This position is a casual role working 0-19 hours per week . Our clinic is open Monday to Saturday .

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we’d love to hear from you! Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing?

- Warmly greeting patients as they enter our clinic
- Checking patients in and out of the office
- Managing appointment bookings, prescription printouts and billing and payments
- Administering pre-testing services
- Upholding excellent customer service standards

What Do You Bring?

- Ideally, you will have customer-facing experience,



preferably in a retail environment
- Confidence working in a fast-paced environment
- A high level of comfort using technology and computers with solid proficiency in MS Office Suite
- A professional, approachable manner and a love of meeting and interacting with people
- An ability to multi-task in a fast-paced environment

How You'll Benefit :

- Competitive wages including quarterly bonuses (for qualifying clinics)
- Rapid and continued growth, ensuring a constantly challenging and rewarding workplace
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

Why You Should Join Us : FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

📌 Patient Services Specialist - Casual (Wolfville)
🏢 FYidoctors
📍 Wolfville