Posting Number

Posting Number

- SS0674
- Position Information Division
- Finance & Facilities

Department

- Finance

Supervisor Title

- Associate Director - Finance and Procurement

Location

- Comox Valley(CV)

Posting Type

- Internal/External Posting

Position Status

- Temporary

If Others, please specify

Desired Start Date

- 08/17/2026

Position End Date (if temporary)

- 12/18/2026

Weekly work schedule (please indicate the start and end times for each day of work)

%

- 50

Pay Grade

- F: $28.42 - $30.16

Position Summary

- The Ecommerce Fulfillment Associate supports the efficient and accurate processing of online orders within the campus store ecommerce distribution centre. Working in a fast-paced, technology-enabled warehouse environment, the incumbent contributes to the timely fulfillment and delivery of orders while maintaining a high standard of customer service.
- The position collaborates with colleagues across campus store locations and within the Purchasing, Print and Retail Services (PPRS) Centre to support the effective delivery of services aligned with the College’s Vision, Mission, and Values.

Position Competencies

- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills
- Ability to stand and walk for extended periods (up to 7 hours)
- Ability to lift and carry up to 23 kg (50 lbs) on a repetitive basis
- Work performed in a warehouse environment with concrete flooring and variable noise levels
- Exposure to seasonal temperature fluctuations near loading areas

Duties & Responsibilities

Order Picking,



Packing, & Delivery

- Pick items accurately from warehouse shelving using order documentation
- Pack orders securely to prevent damage in transit, selecting appropriate box sizes and void fill
- Maintain working knowledge of all campus store products and services, and assist in the identification, promotion and merchandising of new products or services
- Deliver online orders to multiple campus locations’ digital lockers (PA, CR)
- Perform occasional point-of-sale transactions, as required, in accordance with established procedures

Receiving & Inventory

- Unload inbound shipments from carriers and verify contents against purchase orders
- Scan and put away stock to correct bin locations in the warehouse management system (WMS)
- Conduct physical inventory counts in accordance with established practices, including verifications as necessary
- Report discrepancies, damages, or overages to Associate Director, Finance and Procurement

Shipping & Returns

- Sort and stage outbound parcels by carrier and service level for end-of-day manifesting
- Deliver orders to campus digital lockers and/or specific program areas by request
- Ensure all outbound shipments meet carrier requirements for weight, dimensions, and labelling




- Retrieve undelivered orders from the campus digital lockers
- Process customer returns, inspecting items and routing them to restock, refurbishment, or disposal
- Perform other related duties as assigned by the Manager.

Required Education & Experience

- Completion of one-year post-secondary education plus specialized post-secondary courses in supply chain, retail operations, business or a related field
- Minimum of one-year experience in a retail, administrative, or ecommerce environment
- Sales experience in a campus, ecommerce, or high-volume fulfilment setting operation is preferred
- Experience with WinPRISM/WinPOS campus bookstore or other inventory control and point-of-sale systems is preferred

Required Knowledge Skills & Abilities

- 1. Capacity to locate, gather and organize information using appropriate technology and- 2. Excellent interpersonal, communication and customer service skills

- 1. Demonstrated capacity to manage time and deal with stressful situations constructively

- 1. Ability to work both independently with mínimal supervision and as a team player

- 1. Strong attention to detail and commitment to accuracy

- 1. Strong problem-solving skills and good judgement.

- 1. Ability to travel between NIC campuses, as required to support orders across regions

- 1. Possession of a valid BC driver’s license

Special Instructions to Applicant

- Posting Detail Information

Posting Open Date

- 07/09/2026

Posting Close Date

- 07/22/2026

Open Until Filled

- No

📌 Ecommerce Fulfillment Associate (Courtenay)
🏢 North Island College
📍 Courtenay