Tasks and Responsibilities for Medical Receptionist/Front Desk Assistant

- Book/confirm appointments with patients and physician offices.
- Answer the phone, take messages, handle patient inquiries.
- Register patients according to established protocols.
- Assist patients to complete all necessary forms and documentation.
- Inform patients of medical office procedures and policy.
- Move patients through appointments as scheduled.
- Schedule hospital admissions, tests, scans and outside appointments for patients.
- Obtain external medical reports as required by medical professionals.
- Complete other clerical duties as assigned (preparing files, reports, monitors for being reused).
- Maintain stock of forms and office supplies.
- Ensure reception area is well maintained, neat and clean.
- Safeguard patient privacy and confidentiality.

Education and Experience

- Minimum completion of Grade 12 or recognized equivalent.




- Completion of a recognized post-secondary medical administrative program at the diploma level or equivalent an asset but not required.
- Previous on-the-job computer/word-processing, database and spreadsheet software experience, experience in a Microsoft Office workplace required.
- Excellent organizational, time management, and prioritization skills, attention to detail.
- Excellent verbal and written communication skills.
- Excellent interpersonal and patient service skills.
- Demonstrated ability to work in a team environment and collaborate as an active participant with others.
- Ability to maintain confidentiality.
- Experience working in a health care environment an asset.
- Knowledge of Accuro preferred.

Job Types : Full-time, Permanent

Salary : $18.00-$23.00 per hour

Schedule:

- Monday to Friday

Work Location: One location

📌 Medical Receptionist/assistant (Toronto)
🏢 Ultraheart Lab.
📍 Toronto