Overview

Duties

- Assist in overseeing daily store operations, ensuring smooth and efficient functioning
- Support sales initiatives through merchandising, pricing strategies, and promotional activities
- Manage payroll, cash handling, and bookkeeping tasks with accuracy and attention to detail
- Supervise and train staff on POS systems, cashiering procedures, and customer service standards
- Recruit, interview, and onboard current team members to build a strong retail team
- Develop and implement marketing strategies to increase store visibility and sales
- Monitor inventory levels, assist with purchasing decisions, and manage stock replenishment
- Lead team management efforts by supervising staff schedules, delegating tasks, and motivating employees
- Ensure compliance with company policies, safety standards, and operational procedures
- Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels

Skills

- Proven experience in retail sales, store management, or sales management roles
- Strong leadership abilities with demonstrated supervising experience
- Excellent negotiation,



communication, and phone etiquette skills
- Bilingual or multilingual capabilities preferred for effective customer engagement
- Proficiency in merchandising, pricing strategies, POS systems, and cash handling
- Skilled in recruiting, interviewing, training & development of staff
- Sound knowledge of budgeting, bookkeeping, and administrative processes
- Effective time management and organizational skills to prioritize tasks efficiently
- Ability to analyze sales data and develop actionable marketing plans
- Competence in using organizational tools for scheduling and record keeping
- Leadership qualities with a focus on team management and employee development

This position offers an opportunity to grow within a vibrant retail environment while leading a dedicated team. We value proactive individuals who are committed to excellence in customer service and operational efficiency.

Pay: $21.00-$21.25 per hour

Work Location: In person

📌 Assistant Store Manager Crumbl Cookies (Peterborough)
🏢 Crumbl Cookies Franchises
📍 Peterborough