Overview

The Operations Manager is responsible for overseeing production, warehouse, procurement, and operational activities while ensuring full compliance with ISO 9001 Quality Management System (QMS) requirements. This role ensures that operational and production processes are controlled, documented, continuously improved, and aligned with customer, regulatory, and company quality objectives.

Duties : Production Management

- Plan, coordinate, and supervise production activities to ensure timely and efficient manufacturing or assembly of products
- Ensure production processes follow approved procedures, specifications, and quality requirements under ISO 9001
- Monitor production schedules to meet project timelines, delivery commitments, and operational targets
- Ensure production resources (materials, equipment, and personnel) are efficiently utilized
- Implement process improvements to increase productivity, reduce waste, and enhance product quality
- Coordinate with engineering and quality teams to resolve production issues and implement corrective actions
- Ensure proper documentation of production records, batch records, and work instructions

Warehouse & Inventory Management

- Oversee warehouse operations, including receiving, storage, issuance, and dispatch of materials
- Ensure materials are properly identified, stored, and traceable in accordance with quality requirements
- Maintain accurate inventory records and control stock levels to support uninterrupted operations

Procurement & Supplier Managemen t

- Manage procurement activities in compliance with approved supplier and purchasing controls
- Evaluate, select, and monitor suppliers based on quality, delivery, and performance criteria
- Ensure purchased materials meet specified requirements and quality standards
- Maintain supplier performance records and support supplier corrective actions when required

Operations Oversight

- Plan, monitor, and control operational activities to meet quality, cost, and delivery objectives




- Establish and track operational KPIs aligned with ISO 9001 objectives
- Identify process risks and implement mitigation and improvement actions
- Ensure compliance with safety, regulatory, and company policies

Reporting & Coordination

- Prepare and maintain operational and quality-related reports and records
- Coordinate with quality, finance, engineering, and project teams to support planning and continuous improvement
- Support management reviews by providing operational performance data

Leadership & Continuous Improvement

- Supervise and develop warehouse and procurement personnel
- Promote a culture of quality, accountability, and continuous improvement
- Lead improvement initiatives based on audit findings, performance data, and customer feedback

Qualifications & Skills

- Bachelor’s degree in mechanical/ Operations, Supply Chain, Business Administration, or related field
- Minimum 5 - 7 years of proven experience in operations management with hands-on ISO 9001 compliance
- Experience in a warehouse, procurement, or manufacturing environment preferred
- Robust analytical, leadership, and communication skills
- Develop, maintain, and enforce documented procedures, work instructions, and records in line with ISO 9001 requirements
- Ensure operational processes are defined, controlled, and monitored for effectiveness
- Participate in internal and external ISO audits and ensure timely closure of nonconformities
- Lead corrective and preventive action (CAPA) initiatives related to operational issues
- Ensure proper document control and record retention for warehouse and procurement activities

Job Types : Full-time, Permanent

Pay: From $80,000.00 per year

Benefits :

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:

- Coquitlam, BC V3K 5B1: reliably commute or plan to relocate before starting work (required)

Education :

- Bachelor's Degree (required)

Experience :

- Operations management: 5 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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