Lodge Administrator

Location: On-site, Duck Mountain Provincial Park | Job Type: Full-time or part-time, permanent, year-round | Pay: $22.00+ per hour, depending on experience

About Us

Duck Mountain Lodge sat empty for 9 years. We brought it back to life in 2024, and we're now open year-round with a restaurant, lounge, cafe and 15 guest rooms. Our guests are work crews, snowmobilers, cottagers and families who've been coming to the park for generations. We're growing fast, and we need an organized, steady person to run the office side so the owner can focus on the food and the guests.

The Role

You're the person who keeps the lodge running behind the scenes: bookings, money, staff paperwork, ordering and keeping everything on track. If you love a clean inbox, a balanced cash-out and a to-do list with everything checked off, this is your job.

What You'll Do

Front desk and bookings

- Answer the phone and email, and take room bookings and changes
- Keep the booking calendar up to date and confirm reservations
- Check guests in and out, handle keys and payments
- Look after guest requests and complaints with a smile
- Set up crew and group bookings, deposits and invoices

Money

- Do the daily cash-out, reconcile the POS and make bank deposits
- Pay suppliers and bills, and keep invoices organized
- Invoice crew companies and follow up on unpaid accounts
- Keep receipts and records ready for our bookkeeper and accountant
- Help prepare GST, PST and lodging tax filings

Staff

- Build and post the weekly schedule in Connecteam, and help cover call-ins
- Track hours and timesheets for payroll, and watch overtime
- Handle new-hire paperwork, staff files and certificates
- Help post jobs and set up interviews

Ordering and inventory

- Place supply orders for the kitchen, bar and housekeeping
- Help with inventory counts and track waste
- Watch supplier prices and flag increases

Marketing





- Post specials and events on Facebook
- Keep our hours and info up to date online
- Reply to Google and Facebook reviews

Keeping things on track

- Keep permits, licences, insurance and inspection records current
- Make sure daily logs get done (fridge temps, cleaning lists)
- Book repairs and service calls, and follow up on room issues
- Send the owner a weekly summary: sales, labour cost and occupancy

What You Need

- 2+ years of office, admin, front desk or hospitality experience
- Comfortable with numbers: cash, invoices, basic bookkeeping
- Good with computers: email, spreadsheets, Google or Microsoft 365, POS systems
- Friendly and professional on the phone and in person
- Very organized. You follow through without being reminded
- Able to juggle a lot and stay calm when it gets busy
- Able to work some weekends and holidays
- Willing to help serve restaurant guests on quieter mornings when needed, with a friendly and professional manner
- Must be legally entitled to work in Canada. We are unable to provide LMIA or any immigration or work permit support.

Nice to Have

- Hotel, motel or restaurant experience
- Sage 50 or other bookkeeping software
- Payroll experience
- Experience with social media for a business
- Valid driver's licence and your own vehicle (we're in a provincial park)

Schedule

- Full-time or part-time, 30 to 40 hours a week
- Closed Mondays
- Some weekends and holidays required

Why Join Us

- Be a key part of a business that's growing
- An owner who's hands-on and will back you up
- A beautiful lake-and-forest setting, year-round
- Room to grow into a management role

How to Apply

Apply on Indeed with your resume. Tell us a little about the busiest job you've kept organized, and what tools you use to stay on top of things.

Pay: From $22.00 per hour

Expected hours: 30.0 – 40.0 per week

Advantages:

- On-site parking

Experience:

- office, admin or front desk: 2 years (preferred)

Work Location: In person

📌 Lodge Administrator (Canada)
🏢 Duck Mountain Lodge
📍 Canada