Own skilled services performance at Sparkrock through P&L; leadership, ERP/SaaS delivery, and a fully remote Canada-based work model. As Director of Professional Services, you will oversee consultants, business analysts, and project managers delivering ERP/SaaS implementations. You will shape delivery models, protect healthy margins, and serve as senior escalation point. The work combines financial management, customer relationships, resourcing, and technical collaboration.
Own P&L; and book-of-business performance across client engagements
Oversee ERP/SaaS delivery quality and customer outcomes
Lead consultants, business analysts, and project managers
Bachelor's degree in a relevant discipline
- 10–15 years in professional services, project management, or technology
- Experience managing portfolios and $3–5M book-of-business revenues
- Canada-based, eligible to work, and available for 15–20% travel
Lead Sparkrock’s ERP/SaaS delivery organization through financial discipline, customer focus, technical depth, and scalable execution.
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📌 Head of Client Services - Remote (Blackfalds)
🏢 Clubshop | US
📍 Blackfalds
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