Guide enterprise customers as a Technical Account Manager at Camunda, combining platform adoption expertise with solution architecture and Kubernetes knowledge. Work closely with strategic accounts, including in office travel as needed.

Camunda’s Technical Account Managers serve as trusted technical advisors throughout each customer’s adoption journey. You will shape technical adoption plans, provide hands-on guidance, and help business and technical stakeholders achieve measurable outcomes. The work spans onboarding, ongoing operations, health checks, and escalation management.

Key Responsibilities:

Serve as primary technical contact for designated enterprise customers

Build and execute tailored technical adoption plans

Provide platform guidance and best practices through ongoing operations





Conduct platform and solution health checks proactively

Coordinate cross-functional teams to drive customer outcomes

Requirements:

At least three years in technical account management

Programming experience with Java, C#, Python, or similar

Understanding of solution architectures and Kubernetes-related DevOps topics

Ability to explain complex issues to varied stakeholders

Flexibility for client site visits up to 50%

Apply technical advisory, architecture, and customer relationship skills to help Camunda enterprise accounts succeed with process orchestration.

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📌 Technical Account Management manager (Toronto)
🏢 Camunda
📍 Toronto