Lead Avmax’s Calgary Avionics division through financial management, operational delivery, customer relationships, and secure, compliant aviation operations.

Reporting to the Senior Director of Operations, Canada, the Director leads managers and supervisors across shops, installations, and line maintenance. The role oversees Avmax’s component shop while driving revenue growth, margins, financial results, and employee development. Success requires strategic judgment, regulatory accountability, and cross-divisional collaboration.

Key Responsibilities:

Build and execute plans for revenue growth and protected margins

Validate bids, quotes, technical scope, capacity, pricing, and margins

Oversee component shop performance, capacity, quality, and customer service





Review operational results and remove delivery barriers

Coach managers, supervisors, and succession planning efforts

Requirements:

Significant leadership experience in avionics or comparable aviation operations

Financial and people management experience

Seven to ten years of progressively responsible field experience

Experience in regulated aviation environments, including Transport Canada or FAA

Relevant technical qualifications or post-secondary education are assets

Apply operational leadership, financial management, and aviation compliance expertise to Avmax’s Calgary Avionics division.

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📌 Head of Customer Operations Management (Calgary)
🏢 Avmax Group
📍 Calgary