Support pediatric patient services at CHEO in Ottawa using Epic, Cadence, referrals, and appointment scheduling. Bilingual English and French communication is essential. The Patient Service Clerk registers patients, schedules appointments, prepares charts, and maintains patient lists and workqueues. This position supports clinic operations through patient and family communication, registration standards, referral management, and follow-up coordination. Approximately six months of related experience is essential.

Key Responsibilities:

Create patient profiles and complete registration in Epic Cadence

Input, scan, and update electronic referrals

Schedule recent, return, and follow-up patient appointments

Greet families, verify information, and complete clinic check-ins





Monitor workqueues, recall lists, charts, supplies, and clinic files

Requirements:

Secondary School Graduation Diploma

Approximately six months of related experience

Knowledge of Epic, Sunrise, and Outlook software

Ability to adjust priorities and communicate effectively

Bilingual English and French communication, plus Level 1 Criminal Record Check

Bring Epic registration, scheduling, referral management, and bilingual communication skills to pediatric clinic services at CHEO in Ottawa.

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📌 Service Support Advisor (Ottawa)
🏢 CHEO
📍 Ottawa