Manage English and French social communities at Rethink in Toronto, using daily publishing and sharp conversational writing to engage audiences. The Community Manager handles front-line engagement across every brand handle. This role requires social community management experience, bilingual fluency, and Quebec cultural knowledge. You will monitor conversations, respond within brand guidelines, and identify emerging moments for content planning.

Key Responsibilities:

Manage daily outbound and inbound social media engagement

Craft creative responses following tone and brand guidelines

Flag issues under established risk management protocols

Spot trends, viral comments, and user-generated content

Maintain response banks, FAQ logs, and publishing calendars

Requirements:

Two to four years managing major-brand social communities

Solid written communication and quick conversational instincts

Native fluency in French and English

Deep knowledge of Quebec culture

Ability to work in Toronto's hybrid environment

Bring bilingual community engagement, real-time listening, and brand-conscious writing to Rethink's Toronto social channels.

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📌 Bilingual Social Media Community Manager (Toronto)
🏢 Rethink
📍 Toronto