Use Epic scheduling and registration skills as a Patient Service Clerk supporting appointments, referrals, and clinic check-ins at CHEO. Bilingual English and French communication is essential. This Patient Service Clerk manages patient registration, referrals, scheduling, and clinic administration. The work uses Epic, including Cadence, Referral Management, Inbasket communication, and order workqueues. You will support patients and families while maintaining records, lists, charts, supplies, and established procedures.

Key Responsibilities:

Create patient profiles and register patients in Epic Cadence

Enter, scan, and update electronic referrals in Epic

Schedule appointments, interpreters, clinic orders, and follow-ups

Complete patient check-ins, check-outs, payments,



and eligibility updates

Monitor workqueues, maintain charts, and respond to inquiries

Requirements:

Secondary School Graduation Diploma

Approximately six months of related experience

Knowledge of Epic, Sunrise, and Outlook software

Effective oral and written communication with internal and external customers

Essential English and French bilingualism with language assessment

Bring Epic registration, referral management, scheduling, and patient communication skills to CHEO’s Patient Service Clerk position.

#J-18808-Ljbffr

📌 Administration Service Specialist (Ottawa)
🏢 Children's Hospital of Eastern Ontario - Ottawa Children's Treatment Centre
📍 Ottawa