Serve as the welcoming first contact at the Namgis Wellness Centre in Alert Bay, using communication and administrative coordination skills daily.

This full time Receptionist supports clients, community members, visitors, staff, and partner agencies at NWC. The Monday to Friday schedule includes front desk service, appointment support, confidential information handling, and accurate office coordination. The position reports to the Wellness Centre Program Manager or designate.

Key Responsibilities:

• Greet clients and visitors respectfully and in a trauma-informed manner
• Answer calls and route inquiries to appropriate staff
• Schedule appointments and maintain calendars and records
• Prepare, scan, file, and distribute office materials
• Handle confidential client, health, staff,
  
  
  
  and program information

Requirements:

• Microsoft 365, Outlook, Teams, Word, Excel, or SharePoint skills
• Good communication skills in a busy reception workplace
• Strong organization and follow-through with messages and records
• Respectful understanding of Namgis community context and Indigenous wellness approaches
• Satisfactory criminal record check and required orientation completion

Support welcoming reception, appointment coordination, and confidential administration as a full time NWC Receptionist in Alert Bay.