Bring phone support and online communication skills to our Customer Service team in Edmonton. This in-person office work requires weekday and weekend availability.

As a Customer Service Team Member, you will help customers through calls, emails, payments, and real-time chats. The work also includes reconnecting with past customers to book them again. Strong organization, empathy, and communication are important for this customer-facing position.

Key Responsibilities:

- Answer incoming calls and return customer voicemails
- Contact past customers by phone to book again
- Respond to email inquiries promptly
- Collect payments by phone and online
- Answer real-time online chats and complete other tasks

Requirements:

- Previous phone and customer service experience
- Excellent written, verbal, computer, and internet skills
- Genuine empathy and desire to help customers
- Solid organization with attention to follow-through
- Availability Tuesday afternoons, one weekday, and weekends

Use your customer service, phone communication, and booking skills to support Edmonton customers across every contact channel.

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📌 Customer Service Team Member (Edmonton)
🏢 FunEx Head Office
📍 Edmonton